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Refund & Cancellation

Refund & Cancellation

We have a 10-day return policy, which means you have 10 days after activating your package to request a return.

To be eligible for a return, You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@transportfamily.com

You can always contact us for any return questions at info@transportfamily.com

Issues

Please check company details like phone number, address, services and all other related information before and after uploading on the portal transportfamily.com You can always update the information from your end through admin panel. If you need any assistance then you can connect with us at info@transportfamily.com

Refunds

We will notify you once we’ve received and inspected your issues if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@transportfamily.com